Every conversation. One inbox.

Chatter is a unified customer-conversation platform that brings WhatsApp, Instagram, Messenger, Telegram, TikTok, and live web chat into a single shared inbox — with AI agents, automation, and analytics designed for modern customer-facing teams.

Chatter supports WhatsApp Business (Cloud API + Baileys/QR), Instagram Direct, Facebook Messenger, Telegram, TikTok, and a live web chat widget you can drop into your own site. Each channel connects natively so conversations stay threaded per contact, and new integrations are added as customers request them.

Yes. Chatter is a verified Meta Business Partner and connects natively to the official WhatsApp Business API, so teams get an approved business number, message templates, delivery analytics, and unlimited agent seats without maintaining any messaging infrastructure of their own.

The Unified Inbox is one screen for every customer conversation across WhatsApp, Instagram, Messenger, Telegram, TikTok, and live web chat. Conversations stay threaded per contact, and your team gets clear ownership, internal notes, and full keyboard navigation.

Chatter AI Agents read incoming messages, classify intent, draft on-brand replies, and route conversations to the right teammate. They can answer FAQs autonomously, suggest replies for human approval, or fully handle a conversation until escalation is needed — you choose the level of autonomy per use case.

Chatter automatically builds a profile of every contact based on their conversations, channels, tags, and any data your team adds. Agents see context-rich profiles next to every chat — past orders, prior tickets, and notes from teammates.

Yes. You can schedule any message to send at a specific time, snooze conversations until later, or set personal/team reminders that surface when the time is right.

Voice notes are transcribed automatically and translated into the language of your choice in real time, so multilingual teams can serve customers globally without missing nuance.

Chatter integrates with the CRM and commerce tools your team already uses — Shopify, HubSpot, Odoo, and Zoho CRM — so contacts, deals, and orders stay in sync with every conversation. A public REST API and Zapier-compatible webhooks let you connect Chatter to anything else, and Form Webhooks turn any public form into a contact record inside the inbox.

The chatterapp.io website is available in English and Arabic. Inside the product, voice notes and text messages between agents and customers can be transcribed and translated in real time across dozens of languages via the Voice & Translation feature. Full Arabic (RTL) support inside the web and mobile product apps is on the roadmap.

Chatter is built for customer-facing teams in healthcare, e-commerce, real estate, and online businesses — anywhere a team needs to reply quickly, keep every conversation organized, and offload repetitive work to AI agents without giving up the human touch.

Send targeted campaigns to a segment of your contacts on WhatsApp Business — with personalization tokens, scheduled delivery, throttling, and full delivery analytics. Replies land back in your Unified Inbox so your team can follow up the same way they handle any other conversation.

Nothing on your end — just connect your WhatsApp Business, Instagram, and other channels via OAuth. Your team works from the Chatter web app and our native iOS/Android apps.