Build powerful workflows that trigger actions automatically — from message routing and tagging to follow-ups and internal notifications.
Verified Meta Partner
15K+
Teams in chatter
1M+
Coversations Managed
100K+
Automations Completed
5K+
AI agents assigned to chats
AI Agents interpret incoming messages to understand intent, like pricing questions, support issues, or order follow-ups, and suggest relevant actions or replies.
Act instantly when conditions are met
Automatically assign conversations, apply tags, send messages, or notify team members the moment specific criteria are triggered.
Segment conversations
Categorize customers dynamically based on behavior, intent, or profile
Never miss a follow-up
Schedule reminders or automated check-ins when conversations go inactive
Design logic without complexity
Create automation flows using triggers, conditions, and actions. Set rules based on keywords, customer attributes, channels, or behavior.
Industry Insights
What is the Unified Inbox?
The Unified Inbox consolidates all your messages, mentions, notifications, and chats across channels into a single view, helping you manage conversations efficiently.