Every conversation. One inbox.
Messages from WhatsApp, Instagram, Messenger, Telegram, and live web chat — organized, owned, and one shortcut away.
Say goodbye to
- missed messages
Every channel arrives in one inbox — WhatsApp, Instagram, Messenger, Telegram and web chat, threaded by contact.
- wasted time
AI drafts the reply and automation handles tagging and routing, so your team spends its hours on the conversations that need a person.
- lack of collaboration
One shared workspace with internal notes — see who's replying and hand a conversation over without repeating anything.
- task overload
Auto-assign, tag and trigger actions on your own rules, so the routine work is done before anyone opens it.
- guessing who handles what
Every conversation has an owner. Assign it, track it, and see the whole team's load at a glance.
Teams in Chatter
Conversations Managed
Automations Completed
AI agents assigned to chats
All the essentials for modern productivity
Mobile, automation, workflows, and insights — all in sync and ready to go.
Your inbox, always with you
Reply, assign, and follow up from anywhere — designed for speed on mobile.
Faster replies, better outcomes
Track response time and team activity to keep conversations moving.
Stay aligned, each move
See who's replying, leave internal notes, and keep conversations owned.
Smart automation
Auto-assign, tag, and trigger actions while you focus on what matters.
One inbox. Every conversation. Total clarity.
Bring all your customer conversations into one shared workspace.
- Everything in one place. WhatsApp, Instagram, Messenger, Telegram, and live web chat — threaded by contact and ready in one click. Contacts from WhatsApp, Instagram, and Messenger funneling into the Chatter unified inbox.
- Clear ownership, always. Assign conversations, track responsibility, and know exactly who's handling what — at a glance. Conversations breakdown dashboard showing weekly volume across the team.
- Context that never breaks. See the full conversation history, customer profile, and previous actions without digging or guessing. AI-generated voice summary of a customer conversation with playback controls.
- Designed for fast teams. Keyboard shortcuts, instant search, and zero-latency replies built for high-volume customer teams. Keyboard shortcut overlay assigning a conversation to AI agent @sara via Ctrl+S.
One inbox. Every conversation. Total clarity.
Bring all your customer conversations into one shared workspace.
Where teams put the Unified Inbox to work
Customer support
Triage tickets across every channel without context-switching between tools.
Sales teams
Inbound leads land in one place with the full conversation history attached.
E-commerce ops
Order questions, returns, and shipping updates threaded by customer, not by channel.
Founders & generalists
Run customer ops solo without losing a single message — until you're ready to hire.
Pair the Unified Inbox with the rest of Chatter
AI agents for customer messaging
Drop AI teammates into the inbox — they triage, draft replies, and hand off cleanly to humans.
Learn moreWorkflow automation
Run conditional flows on top of the inbox — trigger on intent, time, or any signal.
Learn moreBroadcast and campaigns
Send targeted broadcasts on WhatsApp Business — every reply lands back in the inbox.
Learn moreChatter is a unified customer-conversation platform that brings WhatsApp, Instagram, Messenger, Telegram, TikTok, and live web chat into a single shared inbox with AI agents, automation, and analytics.
Chatter supports WhatsApp Business (official Cloud API), Instagram Direct, Facebook Messenger, Telegram, TikTok, and a live web chat widget, with new integrations added on request.
Yes. Chatter is a verified Meta Business Partner and connects natively to the official WhatsApp Business API for approved business numbers, message templates, and delivery analytics.
The Unified Inbox brings every customer conversation into one organized screen, threaded by contact with clear ownership, internal notes, and fast keyboard-first navigation.
Chatter AI Agents classify intent, draft on-brand replies, triage conversations, and either suggest replies for agents or autonomously handle FAQs until escalation is needed.
Yes. Teams work from a shared inbox with assignment, status tracking, internal notes, and collaboration features to prevent duplicate replies.
Yes. Chatter provides native iOS and Android apps that let teams reply, assign, and follow up from anywhere.
Chatter integrates with Shopify, HubSpot, Odoo, and Zoho CRM, and offers a public REST API, Zapier-compatible webhooks, Form Webhooks, plus automation for auto-assigning, tagging, and triggering workflows.
Ready to bring every conversation into one place?
Book a 20-minute demo. We'll show you Chatter on a real inbox and quote the right plan for your team.
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