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ChatterChatter
AR
Automation

Automate repetitive work. Focus on what matters.

Design logic without complexity. Chatter automation runs in the background so your team only handles the conversations only humans can.

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Verified Meta PartnerMeta Business Partners

Automation Solves

  • Missed follow-ups
  • Inconsistent tagging
  • Repetitive manual replies
  • Slow routing
  • Manual segmentation
  • Missed follow-ups
  • Inconsistent tagging
  • Repetitive manual replies
  • Slow routing
  • Manual segmentation
  • Missed follow-ups
  • Inconsistent tagging
  • Repetitive manual replies
  • Slow routing
  • Manual segmentation
15K+

Teams in Chatter

1M+

Conversations Managed

100K+

Automations Completed

5K+

AI agents assigned to chats

Automation that runs in the background

Mobile-ready flows, smart routing, and clean handoffs — without engineering.

Idle-conversation rule with a Send a follow-up action and a queued follow-up message list.

Act instantly when conditions are met

Automatically assign conversations, apply tags, send messages, or notify team members the moment specific criteria are triggered.

Customer segment list grouping new leads, follow-ups, and support tickets, categorized by Chatter AI.

Segment conversations

Categorize customers dynamically based on behavior, intent, or profile.

Automation flow node showing a "Follow-up Message" step in the workflow canvas.

Never miss a follow-up

Schedule reminders or automated check-ins when conversations go inactive.

Automation builder cards: Welcome Message for all visitors and a When trigger fired after the first message.

Design logic without complexity

Create automation flows using triggers, conditions, and actions. Set rules based on keywords, customer attributes, channels, or behavior.

How automation works

Automation in action.

See how structured workflows reduce manual effort, eliminate delays, and keep conversations moving

Inbox messages auto-routed into Support Tickets, New Leads, and Follow-ups queues.
Use cases

Where automation pays for itself

Customer support

Auto-categorize, route to the right queue, and send instant acknowledgements.

Lead management

Qualify, enrich, and route inbound leads without a single manual step.

Order management

Send order updates, recover carts, and follow up on reviews automatically.

Internal operations

Create tickets, sync to your CRM, and notify Slack on the events that matter.

Keep exploring

Pair automation with the rest of Chatter

Unified Inbox for human handoff

When automation hits the limit of what flows can do, conversations land in the team inbox with full context.

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AI agents inside your flows

Trigger AI replies as steps in any automation — handoff to a human only when it's needed.

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Broadcast with reply automation

Send a campaign, then auto-route every reply based on intent — no manual triage.

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Frequently asked

Questions, answered.

Still curious? Ask our AI on WhatsApp or contact us.

Chatter is a unified customer-conversation platform that brings WhatsApp, Instagram, Messenger, Telegram, TikTok, and live web chat into a single shared inbox — with AI agents, automation, and analytics designed for modern customer-facing teams.
Chatter supports WhatsApp Business (Cloud API + Baileys/QR), Instagram Direct, Facebook Messenger, Telegram, TikTok, and a live web chat widget you can drop into your own site. Each channel connects natively so conversations stay threaded per contact, and new integrations are added as customers request them.
Yes. Chatter is a verified Meta Business Partner and connects natively to the official WhatsApp Business API, so teams get an approved business number, message templates, delivery analytics, and unlimited agent seats without maintaining any messaging infrastructure of their own.
The Unified Inbox is one screen for every customer conversation across WhatsApp, Instagram, Messenger, Telegram, TikTok, and live web chat. Conversations stay threaded per contact, and your team gets clear ownership, internal notes, and full keyboard navigation.
Chatter AI Agents read incoming messages, classify intent, draft on-brand replies, and route conversations to the right teammate. They can answer FAQs autonomously, suggest replies for human approval, or fully handle a conversation until escalation is needed — you choose the level of autonomy per use case.
Chatter automatically builds a profile of every contact based on their conversations, channels, tags, and any data your team adds. Agents see context-rich profiles next to every chat — past orders, prior tickets, and notes from teammates.
Yes. You can schedule any message to send at a specific time, snooze conversations until later, or set personal/team reminders that surface when the time is right.
Voice notes are transcribed automatically and translated into the language of your choice in real time, so multilingual teams can serve customers globally without missing nuance.
Chatter integrates with the CRM and commerce tools your team already uses — Shopify, HubSpot, Odoo, and Zoho CRM — so contacts, deals, and orders stay in sync with every conversation. A public REST API and Zapier-compatible webhooks let you connect Chatter to anything else, and Form Webhooks turn any public form into a contact record inside the inbox.
The chatterapp.io website is available in English and Arabic. Inside the product, voice notes and text messages between agents and customers can be transcribed and translated in real time across dozens of languages via the Voice & Translation feature. Full Arabic (RTL) support inside the web and mobile product apps is on the roadmap.
Chatter is built for customer-facing teams in healthcare, e-commerce, real estate, and online businesses — anywhere a team needs to reply quickly, keep every conversation organized, and offload repetitive work to AI agents without giving up the human touch.
Send targeted campaigns to a segment of your contacts on WhatsApp Business — with personalization tokens, scheduled delivery, throttling, and full delivery analytics. Replies land back in your Unified Inbox so your team can follow up the same way they handle any other conversation.
Nothing on your end — just connect your WhatsApp Business, Instagram, and other channels via OAuth. Your team works from the Chatter web app and our native iOS/Android apps.

Ready to bring every conversation into one place?

Book a 20-minute demo. We'll show you Chatter on a real inbox and quote the right plan for your team.

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