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Broadcast

Targeted campaigns, simplified.

Send personalized broadcasts on WhatsApp Business — with audience segmentation, scheduling, delivery tracking, and built-in opt-out compliance.

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Verified Meta PartnerMeta Business Partners

Broadcast Solves

  • Generic blasts
  • No segmentation
  • Compliance headaches
  • No delivery insights
  • Manual scheduling
  • Generic blasts
  • No segmentation
  • Compliance headaches
  • No delivery insights
  • Manual scheduling
  • Generic blasts
  • No segmentation
  • Compliance headaches
  • No delivery insights
  • Manual scheduling
15K+

Teams in Chatter

1M+

Conversations Managed

100K+

Automations Completed

5K+

AI agents assigned to chats

Campaign tools your team will actually use

Mobile-ready, multichannel, measurable — broadcasts that don't feel like spam.

Audience segmentation grid with selected memoji avatars representing a precisely targeted broadcast list.

Target with precision

Segment your audience using properties, tags, conversation history, and behavioral signals to ensure every message is relevant.

Channel hub with WhatsApp, Instagram, Messenger, and Facebook icons connected to a central broadcast node.

Connected channels

Deliver broadcasts through WhatsApp, Instagram, or other integrated platforms.

Campaign timeline across August, September, and October with scheduled Sale offer, Promo code, 25% off, and Holiday broadcasts.

When messages go live

Schedule broadcasts or send instantly, with full visibility into delivery timing.

Engagement card showing 4,900 replies with a bar chart visualizing campaign performance.

Measure engagement clearly

Track delivery status, open rates (where supported), and replies to understand campaign impact.

How Broadcast works

Campaigns that reach with purpose

From promotional launches to operational updates, Broadcast helps you deliver timely messages to the right audience segments

Promotional broadcast cards announcing a 25% weekend sale, new collection launch, and discount code.
Use cases

Where teams put Broadcast to work

Product launches

Announce new releases to the right segment on the channel they actually open.

Promos and offers

Time-bound campaigns with throttled sends and reply-driven follow-ups.

Event reminders

Confirmations, day-before nudges, and post-event surveys without the manual work.

Re-engagement

Win back dormant contacts with personalized check-ins they won't ignore.

Keep exploring

Pair Broadcast with the rest of Chatter

Workflow automation for follow-ups

Trigger automated nudges based on broadcast replies, opens, or no-response — without lifting a finger.

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AI agents for inbound replies

When a campaign sparks responses, AI agents triage and reply at scale so your team doesn't drown.

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Unified Inbox for the conversation

Every broadcast reply lands in your team inbox — threaded by contact, owned by one teammate.

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Frequently asked

Questions, answered.

Still curious? Ask our AI on WhatsApp or contact us.

Chatter is a unified customer-conversation platform that brings WhatsApp, Instagram, Messenger, Telegram, TikTok, and live web chat into a single shared inbox — with AI agents, automation, and analytics designed for modern customer-facing teams.
Chatter supports WhatsApp Business (Cloud API + Baileys/QR), Instagram Direct, Facebook Messenger, Telegram, TikTok, and a live web chat widget you can drop into your own site. Each channel connects natively so conversations stay threaded per contact, and new integrations are added as customers request them.
Yes. Chatter is a verified Meta Business Partner and connects natively to the official WhatsApp Business API, so teams get an approved business number, message templates, delivery analytics, and unlimited agent seats without maintaining any messaging infrastructure of their own.
The Unified Inbox is one screen for every customer conversation across WhatsApp, Instagram, Messenger, Telegram, TikTok, and live web chat. Conversations stay threaded per contact, and your team gets clear ownership, internal notes, and full keyboard navigation.
Chatter AI Agents read incoming messages, classify intent, draft on-brand replies, and route conversations to the right teammate. They can answer FAQs autonomously, suggest replies for human approval, or fully handle a conversation until escalation is needed — you choose the level of autonomy per use case.
Chatter automatically builds a profile of every contact based on their conversations, channels, tags, and any data your team adds. Agents see context-rich profiles next to every chat — past orders, prior tickets, and notes from teammates.
Yes. You can schedule any message to send at a specific time, snooze conversations until later, or set personal/team reminders that surface when the time is right.
Voice notes are transcribed automatically and translated into the language of your choice in real time, so multilingual teams can serve customers globally without missing nuance.
Chatter integrates with the CRM and commerce tools your team already uses — Shopify, HubSpot, Odoo, and Zoho CRM — so contacts, deals, and orders stay in sync with every conversation. A public REST API and Zapier-compatible webhooks let you connect Chatter to anything else, and Form Webhooks turn any public form into a contact record inside the inbox.
The chatterapp.io website is available in English and Arabic. Inside the product, voice notes and text messages between agents and customers can be transcribed and translated in real time across dozens of languages via the Voice & Translation feature. Full Arabic (RTL) support inside the web and mobile product apps is on the roadmap.
Chatter is built for customer-facing teams in healthcare, e-commerce, real estate, and online businesses — anywhere a team needs to reply quickly, keep every conversation organized, and offload repetitive work to AI agents without giving up the human touch.
Send targeted campaigns to a segment of your contacts on WhatsApp Business — with personalization tokens, scheduled delivery, throttling, and full delivery analytics. Replies land back in your Unified Inbox so your team can follow up the same way they handle any other conversation.
Nothing on your end — just connect your WhatsApp Business, Instagram, and other channels via OAuth. Your team works from the Chatter web app and our native iOS/Android apps.

Ready to bring every conversation into one place?

Book a 20-minute demo. We'll show you Chatter on a real inbox and quote the right plan for your team.

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